30 DAYS EXCHANGE & RETURN POLICY
At Elegant Leather Hub, we stand by the quality of our products, and your satisfaction is our utmost priority. If, for any reason, you are not completely satisfied with your purchase, we offer a 30-day exchange and return policy. Within this period, you have the flexibility to exchange or return your item, no questions asked.
RETURN & EXCHANGE POLICY
To initiate a return or exchange, please ensure the item is unused, in its original packaging, and accompanied by the receipt or proof of purchase. Reach out to our dedicated customer service team at email@example.com, providing your order details and the reason for your return or exchange. Our team will guide you through the process and provide the necessary instructions.
For returns, once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your original method of payment.
For exchanges, once we receive the returned item, we will dispatch the replacement promptly. If the requested item is not available, we will provide alternatives or issue a refund accordingly.
Elegant Leather Hub takes pride in delivering products of the highest quality. In the rare event that you receive a defective or damaged item, please contact us immediately at firstname.lastname@example.org. Provide detailed information about the defect, along with clear images. We will assess the issue and, depending on the circumstances, offer a replacement, repair, or refund.
CANCELLATION OF THE ORDERS
If you wish to cancel your order, please contact us as soon as possible at email@example.com. We process orders promptly, but we will make every effort to accommodate your request. Please note that if the order has already been shipped, the cancellation may not be possible. In such cases, refer to our return policy for further assistance.
For any queries or concerns regarding our refund policy, feel free to contact our customer service team at firstname.lastname@example.org. We are here to assist you and ensure your experience with Elegant Leather Hub is nothing short of exceptional.
Thank you for choosing Elegant Leather Hub. Your satisfaction is our commitment.